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ParkiWell

Terms of Service for ParkiWell

Effective
July 16, 2026
Last updated
July 16, 2026

1. Agreement to These Terms

These Terms of Service ("Terms") are a binding agreement between you and Jesse Chen, the developer of ParkiWell ("ParkiWell," "we," "us"), governing your use of the ParkiWell mobile and web applications and related services (together, the "Service"). By creating an account, completing setup, or otherwise using the Service, you agree to these Terms and to the Privacy Policy. If you do not agree, do not use the Service.

2. Important Medical Disclaimer

PARKIWELL IS AN ORGANIZATIONAL AND EDUCATIONAL TOOL. IT IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, MONITORING, OR TREATMENT.

  • Information in the Service, including symptom trends, insights, charts, streaks, and guided speech or exercise videos, is for general informational purposes only and is not a substitute for the judgment of a qualified healthcare professional.
  • Never disregard, delay, or change medical care because of anything recorded in or displayed by the Service. Decisions about medications, therapy, and exercise belong with you and your care team.
  • Do not rely on the Service for medication dosing decisions. Schedules and adherence records reflect only what you entered.
  • If you believe you are experiencing a medical emergency, call your local emergency number immediately. The Service is not designed for emergencies and no one monitors the data you enter.

3. Health and Safety When Exercising

Guided speech and movement content is educational and general in nature. Before starting any exercise program, consult your healthcare provider, especially regarding balance, freezing of gait, or fall risk. Exercise in a safe environment, use support (such as a sturdy chair) where shown, and stop immediately and seek medical attention if you experience pain, dizziness, chest discomfort, shortness of breath, or distress. You assume responsibility for exercising within your own limits.

4. Eligibility

You must be at least 13 years old (or the higher minimum age required in your jurisdiction) to use the Service. If you use the Service on behalf of someone in your care, you are responsible for having the authority to record information about them and must not post their personal information in community areas without their permission.

5. Your Account

  • Some features (cloud sync, community) require an account with a verified email address, created with a password or Google sign-in.
  • Keep your credentials confidential. You are responsible for activity under your account. Tell us promptly at jcscen@gmail.com if you suspect unauthorized access.
  • Provide accurate account information and keep it up to date.
  • You can use the core of the Service without an account; in that case your data exists only on your device, and we cannot recover it if the device or app is removed.

6. License and Acceptable Use

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial care organization. You agree that you will NOT:

  • use the Service to provide medical advice or clinical services to others;
  • copy, modify, distribute, sell, lease, or create derivative works of the Service except as allowed by the open-source license of any published source code;
  • reverse engineer or attempt to extract non-public source code except where the law permits it despite this limitation;
  • probe, scan, or test the vulnerability of the Service, bypass authentication or row-level security, or access another user's data;
  • upload malicious code, spam, or content that infringes others' rights;
  • use automated means to scrape the Service or create accounts;
  • use the Service in violation of applicable law.

7. Community Content and Conduct

The community feature exists so people affected by Parkinson's can support each other. When you post, you agree to these rules:

  • Be safe and kind. No harassment, hate speech, threats, or content that is abusive, discriminatory, or degrading.
  • No medical misinformation. Do not present unproven treatments as cures, discourage others from following professional medical advice, or give dosing instructions.
  • No commercial solicitation. No advertising, affiliate links, or promotion of products or services without our written permission.
  • Respect privacy. Do not post anyone else's personal or health information without their permission, and think carefully before posting your own.
  • Stay lawful. Nothing infringing, obscene, or illegal.

We may remove content and restrict, suspend, or terminate accounts that violate these rules, with or without notice, and we may preserve or disclose content where the law requires. We are not obligated to monitor community content, and views expressed there belong to their authors, not to ParkiWell.

8. Your Content and License to Us

You retain ownership of everything you create in the Service: your logs, schedules, recovery history, recordings, posts, and comments ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and process Your Content solely to operate, maintain, secure, and improve the Service for you. For community posts, this includes displaying them to other users of the community. The license ends for a given item when you delete it, except for (a) content other users have re-shared within the Service, (b) copies in encrypted backups until those rotate out, and (c) records we must keep by law.

Practice recordings you capture never leave your device and are not covered by any cloud license because we never receive them.

9. Third-Party Content and Services

  • Video content. Recovery videos are embedded from YouTube and belong to their creators; attribution is displayed with each video. Your use of embedded YouTube players is also subject to the YouTube Terms of Service and Google's Privacy Policy. Videos may become unavailable if removed by their owners, and we may change the video catalog at any time.
  • Sign-in and infrastructure providers. Google (optional sign-in) and Supabase (authentication and database hosting) act under their own terms with us; their availability affects synced features.
  • We are not responsible for third-party services, and linking to or embedding them is not an endorsement.

10. Intellectual Property and Feedback

The Service, including its name, logo, design, and software, is owned by us or our licensors and protected by intellectual-property laws. Except for the license in Section 6 and any rights granted by the open-source license of published source code, no rights are transferred to you. If you send us feedback or suggestions, you grant us the right to use them without restriction or compensation.

11. Privacy

Our handling of personal data, including the health-related records you choose to keep, is described in the Privacy Policy, which is part of these Terms. Highlights: local-first storage, optional encrypted cloud sync, no sale of personal data, no ads, no cross-app tracking, and in-app account deletion.

12. Service Availability and Changes

  • The Service is provided on an evolving basis: features may change, be added, or be removed, and the Service may occasionally be unavailable due to maintenance, updates, or third-party outages.
  • Local-first design means your recorded data remains available on your device during cloud outages; sync resumes when connectivity returns.
  • We may discontinue the Service with reasonable advance notice, during which you can continue to access your data on-device and delete your account.

13. Termination

You may stop using the Service at any time and may delete your account in the app (Profile → Settings → Delete account), which removes your synced records as described in the Privacy Policy. We may suspend or terminate your access if you materially breach these Terms, if required by law, or to protect users or the Service. Sections that by their nature should survive termination (including Sections 2, 8, 10, and 14–17) survive.

14. Disclaimers of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DATA WILL NEVER BE LOST (KEEP YOUR OWN RECORDS OF CRITICAL MEDICAL INFORMATION); OR THAT INSIGHTS, TRENDS, OR EDUCATIONAL CONTENT ARE COMPLETE, ACCURATE, OR SUITABLE FOR YOUR MEDICAL SITUATION. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PARKIWELL, ITS DEVELOPERS, OR CONTRIBUTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF DATA, LOSS OF USE, OR PERSONAL INJURY ARISING FROM RELIANCE ON THE SERVICE OR FROM EXERCISE ACTIVITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) FIFTY US DOLLARS (USD $50). THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING LIABILITY FOR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

16. Indemnification

You agree to indemnify and hold harmless ParkiWell and its developers from claims, damages, and expenses (including reasonable attorneys' fees) arising from Your Content, your violation of these Terms, or your violation of any rights of another person, except to the extent caused by our own breach of these Terms.

17. Governing Law and Disputes

These Terms are governed by the laws of the United States, without regard to conflict-of-law rules. Disputes will be resolved in the competent state or federal courts of the United States, and each party consents to their jurisdiction, except that either party may seek injunctive relief for intellectual-property or security violations in any competent court, and you may have mandatory rights to bring claims in your local courts under consumer-protection law.

18. App Store Terms

If you downloaded the app from the Apple App Store: these Terms are between you and us, not Apple; Apple has no obligation to provide maintenance or support; Apple is not responsible for addressing product claims, third-party intellectual-property claims, or legal compliance; and Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you. You must also comply with the Apple Media Services Terms, and you represent that you are not in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-party list. Equivalent provisions apply to Google Play under the Google Play Terms of Service.

19. Changes to These Terms

We may update these Terms as the Service evolves. For material changes we will provide notice in the app and update the "Last Updated" date, and where required by law we will ask you to re-accept. Continued use after the effective date of a revision constitutes acceptance.

20. General

If any provision of these Terms is found unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.

21. Contact

Questions about these Terms: jcscen@gmail.com